MAKE IT EASY TO FIND.
EASY TO TRUST.
EASY TO ACT.

Rolando Ortiz   |   Digital Transformation Lead   |   Web • SEO • CRM • Analytics

About.

STRATEGY IN. RESULTS OUT.

I design and deliver Web + MarTech systems that drive visibility, enquiries, and trust.

I’m Rolando Ortiz — I lead digital transformation across web platforms, SEO, CRM and analytics, helping organisations modernise their digital presence and turn it into something measurable, scalable, and genuinely useful.

My background blends hands-on technical delivery with strategic leadership. I’ve built and evolved digital ecosystems end-to-end: websites and content structures, marketing automation and lead journeys, CRM integrations, campaign tracking standards, dashboards, and governance frameworks that protect quality while still enabling speed.

I’m at my best when there’s complexity — multiple stakeholders, legacy systems, competing priorities — and the job is to bring clarity, structure, and momentum.

My approach is simple: make the experience clear, make the data reliable, and make the system scalable.

  • Website strategy, CMS uplift, information architecture, UX and conversion
  • Technical + content SEO (including local visibility for service/location-based organisations)
  • CRM integration, lead capture and lifecycle reporting
  • Analytics, tagging governance, attribution and dashboarding
  • Delivery leadership across teams and vendors
  • Master of Internet Studies
    Curtin University of Technology
    Perth – WA
  • Graduate Diploma in Internet Studies: Internet Design Major
    Curtin University of Technology
    Perth – WA
  • Bachelor of Arts: Internet Studies Major
    Curtin University of Technology
    Perth – WA
  • Certificate IV in Leadership and Management
    Vose Seminary
    Perth – WA
  • Certificate IV in Customer Contact
    Real Institute
    Perth – WA
  • Postgraduate Certificate in E-Learning Environments
    OEI – University Studies Centre
    Buenos Aires – Argentina
  • Bachelor in Business Management and Information Systems
    Instituto Superior Tecnologico No Estatal del Sur
    Arequipa – Peru
  • Bachelor in Business Administration
    Universidad Nacional de San Agustin
    Arequipa – Peru

Work.

THE PROOF IS IN THE PROJECTS.

Real work. Real constraints. Real outcomes.

I don’t do “pretty for pretty’s sake.” These projects are about removing friction, sharpening the message, and helping people take action. Each case study is a before-and-after story — the problem, the approach, and what improved once it went live.

Due to Copyright, some content is password-protected. Contact me if you require more information about any of these projects.

Experience.

A BIG PART OF WHO I AM IS WHAT I DO.

I help organisations sharpen their online presence, generate more enquiries, and keep digital running smoothly — without the chaos.
01. Websites that convert.

Modern, clear websites that guide people to the right information and make it easy to take the next step.

02. Visibility & growth.

Help the right people find you online — then turn that attention into real enquiries, not just traffic.

03. Lead capture & follow-up.

Set up the forms, flows, and handover so enquiries land in the right place and don’t fall through the cracks.

04. Email & customer journeys.

Smart, simple comms that keep people informed and moving — from first touch to next action.

05. Measurement that makes sense.

Tracking and reporting that shows what’s working, what’s not, and where to focus next.

06. Digital governance & consistency.

Clear rules and templates so your site stays tidy, on-brand, and easy to manage as it grows.

Skills.

WHAT’S IN THE TOOLKIT.

The mix of strategy, craft, and practical tech I use to build digital experiences that look sharp — and deliver results.
  • Digital transformation, roadmaps, stakeholder leadership
  • Lead generation, conversion optimisation (CRO), customer journeys
  • Content strategy + information architecture
  • Website governance, UX writing, accessibility-first thinking
  • CMS uplift + migration planning, URL structure and redirects
  • Landing pages and campaign rollouts
  • Technical SEO, on-page optimisation, content planning
  • Local SEO for service/location-based organisations
  • Search performance reporting and opportunity mapping
  • Google Analytics 4 (GA4), Google Tag Manager (GTM)
  • Campaign tracking standards (UTMs), attribution basics
  • Dashboards & reporting (Power BI / Looker Studio)
  • Heatmaps & behaviour insights (Hotjar-style analysis)
  • Salesforce / Microsoft Dynamics 365 (lead capture + workflows)
  • Email marketing + automation (journeys, segmentation, nurture)
  • Form-to-CRM integrations and lead lifecycle visibility
  • Warehousing, data hygiene and governance
  • KPI frameworks that connect activity → outcomes
  • Practical experimentation and continuous improvement

PEOPLE FIRST ISN’T A SLOGAN — IT’S THE METHOD.

I listen first, then build around what matters: clear journeys, engaging experiences, and digital that creates real connection and real outcomes.

Clients.

MAKE A DIFFERENCE.

I always strive to provide excellent customer service. It is a personal goal to help you further your own business by helping you create a digital identity. But you don’t have to take my word for it…

Rev'd Dr Lucy Morris

“The support by Rolando has been awesome, his artistic flair and thoughtful creations are really helpful… I have enjoyed learning with him to make this work for me. It has given me confidence to keep going.”

REV’D DR LUCY MORRIS

Ruminating

“Rolando was very helpful in designing a website and posting a lot of material for me, in a relatively short space of time.”

STEPHEN

Percy O. Photography

“Your commitment, creativity and tireless hard work produced an outstanding new website that helped me proudly re-launch our web presence.”

PERCY

Contact.

LET’S BUILD SOMETHING THAT WORKS.

Whether you’ve got a clear brief or a messy problem, I’ll help you turn it into a digital experience that’s simple, sharp, and effective.